Contact

How to reach us.

Two addresses, each for a specific thing. Sending to the right one is the fastest way to get an answer.

Privacy and data requests

[email protected]

Anything about the data we hold on you: asking for a copy of it, asking for it to be deleted, correcting something wrong, or objecting to how it is used.

Answered within one month, which is the deadline the UK GDPR sets for these requests.

Reporting abuse

[email protected]

Something hosted here doing what it should not be: spam, harassment, scams, or anything else the acceptable use policy prohibits. Include the bot or project and what it did, in as much detail as you can.

Read as they arrive. Serious reports are acted on before they are replied to, so silence is not the same as inaction.

General support happens in Discord

Anything about running your project — it will not start, a dependency will not install, you are not sure what fits in 256 MB — belongs in our Discord server. That is also where we post outages. Support is only available in English.

https://discord.gg/Ec4csXrps8

We cannot help with the platforms themselves

Account bans, suspended numbers, server issues and anything else belonging to Discord, Telegram, WhatsApp or a Minecraft server have to go to them. We host your code and have no visibility into any of that.

Sending us personal data? Read the privacy policy first — it explains what happens to it.